 Having issues opening eNews links? Here are few suggestions for easier viewing of links:
- Try using Firefox or Edge as the internet browser
- Make sure you have cleared your cache
- Select "View it as a webpage"
Options for Borrowers Struggling with Payments
If you hear from any borrowers who are unable to make their mortgage payments—temporarily or longer term—please advise your clients to reach out to their loan servicer as soon as possible, and refer them to the Minnesota Homeownership Center so they can connect with a Foreclosure Prevention Advisor who can help them navigate the process and advocate for them if needed. This is true for all borrowers, not just Minnesota Housing borrowers.
The earlier they reach out, the more options they may have. There is no downside to asking for help, even if the borrowers don’t end up utilizing it.
Minnesota Housing first mortgage borrowers have several options to reach out to U.S. Bank Home Mortgage for help if they are struggling to make their payment:
- Call U.S. Bank’s Loan Counseling Department at 1-800-365-7900 Monday through Friday. Hours are 7 a.m. to 9 p.m., and Saturdays from 9 a.m. to 2 p.m.
- On U.S. Bank’s online banking portal, select the Mortgage assistance button from the dashboard.
- Use U.S. Bank’s mobile app
U.S. Bank Home Mortgage Resources:
-
Video explaining U.S. Bank’s process for requesting mortgage assistance
-
What are my options if I am struggling to make my mortgage payment?
Refinance tip: Check for DPA
When originating refinance transactions for Minnesota Housing loans, please note that Deferred Payment loans are not reported to the credit bureaus and will not be visible on the borrower’s credit report. Monthly payment loans are reported to the credit bureaus, so you can expect to see those loans listed on the borrower’s credit report.
When refinancing Minnesota Housing loans, follow these best practices:
- Ask the borrower whether they received a downpayment and closing cost loan, as the majority of borrowers obtaining a first mortgage loan through Minnesota Housing utilize our DPA loans.
- Review the title commitment for outstanding liens that may not be listed on the credit report.
- Be aware that the credit report will not show Minnesota Housing Deferred Payment Loans.
|
Minnesota Housing Closed for Presidents' Day
Minnesota Housing will be closed on Monday, February 16 in observance of Presidents' Day. Lenders will be unable to lock new loans from 5 p.m. on Friday, February 13 to 10 a.m. on Tuesday, February 17.
2026 Monthly Training Webinars
Join Minnesota Housing‘s webinar training series designed to help you successfully originate our loans. This instructor led training lays out the basics of our Start Up, Step Up, and Downpayment and Closing Cost Loans. You’ll learn how they work, what eligibility criteria must be met as well as how to access tools and resources. Not to mention it’s a great opportunity to ask questions!
Monthly Update & Hot Topics Call
The Monthly Update & Hot Topics Call is for our lending and other community partners. During these calls we review recent Minnesota Housing updates and important information to help you originate and process our loans. Lenders are welcome to submit questions or topics to discuss on the call. This is a great venue to have more in-depth discussion on advanced topics. If you are a consumer, please visit www.mnhousing.gov to learn more about the programs we offer, the resources available to you and to find a participating lender.
Register for the 2026 calls.
When you register, you will be signed up for all sessions in the series but can attend the sessions that work for you. Most calls occur on the second Thursday of the month from 9-10 a.m. Central time.
2026 Schedule:
- February 12
- March 12
- April 9
- May 14
- June 11
- July 9
- August 13
- September 10
- October 8
- November 12
- December 10
Questions?
You can reach the Partner Solutions Team at 651.296.8215 or 800.710.8871 between 8 a.m. and 5 p.m. on business days.
About Minnesota Housing
Minnesota Housing, the state’s housing finance agency, works to provide access to safe, stable and accessible housing Minnesotans can afford in a community of their choice. In 2025, we distributed $1.8 billion in resources and served 73,000 households. Visit our website to learn more.
|
